Local IHSS Offices

When you’ve got an issue with a time sheet,  a check, or authorized hours, your first call should be to your local In-home Supportive Services office.

Your local IHSS Office can help you with issues like:

  • You need additional time sheets
  • You didn’t get your check
  • Problems with the amount of your check
  • Confirm the hours of care that your consumer gets
  • Getting you the paperwork that must be filled out for a new consumer

You are also required to contact your local IHSS Office to let them know if:

  1. You are no longer working with a consumer
  2. Your consumer is in the hospital

Q: Can’t the ULCW Member Action Center (MAC) help me with these issues?

A: While the MAC can help you solve many problems regarding late checks and time sheet issues, your first call should still be to your local IHSS office. If someone there doesn’t resolve your problem, call the MAC for further help: 1-877-My-ULTCW)

IHSS County Offices (NOTE: some Public Authorities acts as the IHSS office)

Los Angeles County

21615 Plummer St.
Chatsworth, Ca 91311

360 E. Mission Blvd.
Pomona, Ca 91768

42257 6th Street West, Unit 301,
Lancaster, CA 93534

Los Angeles Metro
2707 S. Grand Ave.
Los Angeles, Ca 90007

3307 N. Glenoaks Blvd.
Burbank, Ca 91504

El Monte
3400 Aerojet Avenue 5Fl
El Monte, Ca 91731

Rancho Park
9800 S. La Cienega Blvd.
10Th Floor
Inglewood, Ca. 90301

12000 Hawthorne Blvd. “A”
Hawthorne, Ca 90250

San Bernardino County

San Bernardino
686 E Mill St
San Bernardino, Ca 92415-0034
(909) 891-3700

Rancho Cucamonga
9445 Fairway View Place
Rancho Cucamonga, Ca
(909) 948-6200

17270 Bear Valley Road Ste 108
Victorville, Ca 92395

Yucca Valley
56357 Pima Trail
Yucca Valley, Ca 92284

1300 Bailey Ave
Needles, Ca 92363

536 East Virginia Way
Barstow, Ca 92311

Northern California and Central Coast Counties

Public Authority
6955 Foothill Blvd., 3Rd Floor, Suite 300
Oakland, Ca 94605
(510) 577-5621

Ventura County
Public Authority
4651 Telephone Rd. Suite 201
Ventura, Ca 93003
(805) 654-3416

Santa Cruz County
Public Authority
18 W. Beach St
Wastonville, Ca 95076
(831) 454-4036

San Benito County
Public Authority
1111 San Felipe Rd. Room 108
Hollister, Ca 95023
(831) 634-0784

Mendocino County
Public Authority
747 South State Street
Ukiah, Ca 95482
(707) 463-7900

Monterey County
Public Authority
1000 South Main Street
Suite 211C
Salinas, Ca 93901
(831) 755-4466

Napa County
Public Authority
900 Coombs Street, Suite 257
Napa, Ca 94559
(707) 253-3818